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Currently alerts fire based off of the time interval. I would like the option to align the time interval to the hour/day(if the alert is for an entire day) for reporting purposes. When the alert is triggered our support team investigates the issue; many are confused being the current or last hour shows a different number than the alerts. I would like to make it easier for them with this option.
How will this idea be used?
When alerts are triggered, the support team can then quickly go to the report and see that there's an trend. This will save time and they would be able to easily tell if there's an issue or not.
|What is your industry?||Travel & Transportation|
|What is the idea priority?||Medium|
|Link to original RFE|