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Ability to force end of sessions when an event occur

In some cases, when a event occur you want to finalize the session and start a new one. That allows to simplify the event creation when you are capturing data on session attributes and the event occur again within the same session.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 17 2018
  • Needs review
How will this idea be used?

Call Center capture orders using website UI.

A call center agent can capture severals orders on the same session and, even though you can count the event and the order value, session attributes like the order number or the customer of the order is lost with the data for the next customer.

What is your industry? Computer Services
What is the idea priority? High
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    August 20, 2018 13:17

    There's way to accomplish this through the SDK, but an event would be an easier way that wouldn't require additional scripting or PS hours.