Watson Marketing Ideas
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Our organization is required to retain Tealeaf Sessions for 10+ years. The bulk of our sessions are on-prem using classic replay. We migrated to SaaS less than a year ago and will need to maintain on-prem hardware and software to support replay of these sessions.
How will this idea be used?
Implementing this change would allow us to migrate our entire archive of Tealeaf sessions to IBM COS. Right now they're split and it doesn't make sense to consolidate.
Customers will be able to log into a single location and access the full inventory of sessions.
|What is your industry?||Insurance|
|What is the idea priority?||High|
|Link to original RFE|