Watson Marketing Ideas
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It is helpful if you add alert feature and contract amount of MMI at MMI report.
Tealeaf administrator wants to know the latest contracted volume of MMI and get a MMI alert at some time: before beyond threshold, when it meets threshold and after beyond specific amount of threshold.
How will this idea be used?
Customers are always concerned about overage. When overage happens, customers and IBM have always dispute with service level agreement. It is helpful for both customers and IBM to avoid such moment to continue to use Tealeaf for a long time.
|What is your industry?||Non-Industry Specific|
|What is the idea priority?||Urgent|
|Link to original RFE|