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Notifications about using an outdated SDK version

Once Tealeaf is implemented (both on-prem and SaaS), it's common to forget about maintenance and updates to the UI Capture SDK - resulting in sub-optimal performance and possible replay or security issues.

 

There shall be a solution implemented in Tealeaf servers notifying the operator (admin) that the data received by the Tealeaf server was sent by an outdated version of the UI Capture SDK. It shall provide the information about the AppKey, version of the SDK sending the data, current version and the link to what's new documentation + information where to get the newest version.

The notification shall provide an option to suppress the message for a period of time, or till next SDK version.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Apr 3 2019
  • Needs review
How will this idea be used?

An organization administrator receives an e-mail notification as well as popup alert in the UI, that one of their applications is sending data to Tealeaf using an outdated version of the UI Capture SDK (or mobile SDK). With the information about the new version - what's new, where to get it and instructions for updates.

What is your industry? Non-Industry Specific
What is the idea priority? Medium
DeveloperWorks ID
RTC ID
Link to original RFE
  • Attach files
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    10 Apr 12:58

    Why can't we also have a link to download the new SDK version from the tool itself?

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    10 Apr 16:03

    @Christopher Turner - that functionality is already available in Tealeaf on Cloud - when you open the Admin interface, and navigate to the Applications tab, there is a Config Wizard column, where you can create a configuration and download UI Capture SDK for each of your application keys.