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Auto-generate alert triggers for conditions where event count is zero

Alerts do not auto-generate data in the conditions where the event has a count of zero. Typically, we experience a delay of at least 30 minutes. This is due to the possibility that there could be a processing delay or maintenance issue which could be causing a false alert.

We would like the option to be able to auto-generate this type of alert anyways. On our OnPrem solution, we add disclaimers to these types alerts which indicate that there could be a maintenance issue, a delay, etc. It would be useful to be able to do the same thing for Cloud.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jul 2 2019
  • Needs review
How will this idea be used?

We have an alert that triggers when the number of reservation confirmations is zero within a 5 minute threshold. If this alert can auto-generate this data immediately, then we can more quickly investigate why there are no confirmations coming through.

What is your industry? Travel & Transportation
What is the idea priority? Medium
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