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Currently Overstat does not recognize the domain/sub-domain structure as it renders data and it needs to. If you have a screenview of "/" with two different domains say careers.sprint.com and sprint.com. The homepage screenview "/" for both are represented as the same and data is merged and shown exactly the same for both even though they are different pages. Reference Support Ticket #5377-14057866. In our case, we don't capture careers.sprint.com in Tealeaf SaaS but in assessing a screenshot for accessibility overlay it actually represented clicks, hovers, etc.. for the page when it shouldn't have any data for the page at all.
How will this idea be used?
We have multiple domains and brands that will run into this scenario, and your other customers may as well. The problem is that they might not know the problem exists. This fix would enable the overstat data to be more accurate and allow for data to reflect for the actual snapshot being viewed.
|What is your industry?||Telecommunications|
|What is the idea priority?||Urgent|
|Link to original RFE|