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Problem: The vast majority of our customers will visit our site multiple times before deciding to make a purchase. We have a need to archive sale transactions, however, the activity contained in the sale session may contain only 1-2 screenviews.
Suggestion: During the data export task, it would be great if Tealeaf had the ability to perform an additional search to locate related sessions within the 14 day retention period of our instance. This would give our business and legal folks a better view of customer behavior while reviewing archived sessions.
Some ideas on how to accomplish this may be:
How will this idea be used?
This will be used by business, legal, and claims teams that have a need to review archived sales for purposes of dispute resolution.
|What is your industry?||Insurance|
|What is the idea priority?||Medium|
|Link to original RFE|