Watson Marketing Ideas
Submit new product ideas for Campaign, Interact, Marketing Operations, Marketing Platform, Campaign Managed Hosted, interact Managed Hosted, Marketing Operations Managed Hosted, Digital Analytics, Tealeaf, Universal Behavior Exchange, Watson Customer Experience Analytics, Watson Marketing Insights, Watson Content Hub, Web Content Manager and WebSphere Portal solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.
Connect with your peers and IBM experts on the Watson Marketing and Commerce Community
Submit ideas for other Watson Customer Engagement Products:
• Watson Campaign Automation
• Watson Commerce
• Watson Supply Chain
Problem: The vast majority of our customers will visit our site multiple times before deciding to make a purchase. We have a need to archive sale transactions, however, the activity contained in the sale session may contain only 1-2 screenviews.
Suggestion: During the data export task, it would be great if Tealeaf had the ability to perform an additional search to locate related sessions within the 14 day retention period of our instance. This would give our business and legal folks a better view of customer behavior while reviewing archived sessions.
Some ideas on how to accomplish this may be:
How will this idea be used?
This will be used by business, legal, and claims teams that have a need to review archived sales for purposes of dispute resolution.
|What is your industry?||Insurance|
|What is the idea priority?||Medium|
|Link to original RFE|