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Correct the incorrect HTTP_Referer reference in the Request data.

When the correct referrer is noted, customer's can create analytics that show where their customers came from.  This is often used in on-prem and recently requested by Finish Line.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jan 20 2020
  • Needs review
How will this idea be used?

Web Site customers often encounter an error or difficulty and go directly to a help page.  Creating analytics to see how often web site customers come from each possible way, helps the Tealeaf customer understand some of the web site customer's struggles.  An internal event that automatically monitors this can be thought of as an AI addition.  That is, add this to our struggle built-it calculations.

What is your industry? Professional Services
What is the idea priority? Low
DeveloperWorks ID
Link to original RFE
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    21 Jan 16:57

    This seems like it should be  a default feature and clients are very disappointed when they learn that it is not. Having the referring URL that led a visitor to a page would be very very helpful for a wide variety of analysis related to checkout, error tracking and other common Tealeaf use cases