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Search Results: "Save As TLA" and multi-download TLAs as a ZIP file

We are getting people wanting to download multiple sessions at a time from the Tealeaf system.  However this is presently very tedious for the average user as they have to replay every single session and then "Extract as TLA".

What they have requested is the ability to right-click and "Save As" each TLA.  Even better, I might suggest a multi-select check-box, like Box.com or Dropbox, where you can check each session/record and then say "Extract TLAs as ZIP file" and it extracts the TLAs, combines into a ZIP and downloads it through the browser.

SECURITY Note: For security reasons I want to make sure this feature has FULL user activity logging, "Download TLA" and the session IDs in User Activity.  I would also recommend giving this as a grant-role that we can give someone optionally (power users).  Then administrators can say if they want to give this to all users, or only select users (like InfoSec), etc.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Sep 6 2018
  • Delivered
How will this idea be used?

Users that are downloading multiple customer or examples of bugs, they want to download these all at once.  Compliance teams also want to download them all at once to be able to attach to a certification case, etc.  This would give users the ability to do this, rather than having an administrator or other having to do this by hand or batch file.

What is your industry? Banking
What is the idea priority? Urgent
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    September 06, 2018 17:10

    Can we also add an option simply from the session list - to copy URL to individual Tealeaf sessions without having to enter each of them one-by-one and going to copy url?