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Hit Level API Search in cxConnect PortalAPI - Including Logging for Usage

At present, the cxConnect PortalAPI (/PortalAPI) listing has the function for GetSessionReplayLink, but this only lets you search by Session Attributes.  I propose this be updated to include hit level attributes.  If there was a hit-level, we could search for things like log IDs, per-hit values.  When we have site-issues, often these are logged by their log value.

Second, you could combine this with idea TLONPREM-I-7, and have the Replay Link take advantage, so when the recipient gets the link, it goes direct to that hit/view in BBR.

Lastly, I'd recommend having a separate API logging dashboard as part of PortalAPI.  Searches are logged yes, but being able to tell the volume of APIs that are calling the system, and under which user-name will be of critical use to make sure other internal systems aren't hammering the Tealeaf system.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Sep 25 2018
  • Under Consideration
How will this idea be used?

Would be of immediate use to be able to match event-level data, directly to a session replay rather than vague session level variables, which have a less degree of accuracy.

What is your industry? Banking
What is the idea priority? Urgent
DeveloperWorks ID
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Link to original RFE
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