The Acoustic Ideas portal has moved! Please sign up for our new Ideas portal and submit your suggestions at https://ideas.goacoustic.com.
This is a proposal to have a User session storage network (USSN, as compared to LSSN). When a user is replaying a session, they can have a longer term session storage, similar to "Export as TLA". This is where they are able to COPY a session from LSSN over to their LSSN, where they can give it a name, and share it with other users (to make it private or public). Links to this session will NO LONGER EXPIRE as the normal Canister Trim, and can be used for problem tickets, etc, legal and more.
SECURE: As the sessions are still stored in the Tealeaf system, they are still SECURE for authentication. They can even share the same on demand privacy rules by users, for proper data redaction or decryption.
EASY: Much easier than extracting a TLA. It can be stored in a user's storage section, where they can give the sessions names, tags, or other info so they can organize them.
MANAGEABLE: On saving them, they MUST give the sessions an expiration date, so the sessions will be cleaned up. Systems administration can have a report on USSN storage size, trending, and see how old the oldest sessions are and who has them. They can initiate cleanup processes if users have too much stored - or ask those users to clean up their storage.
VALUE: Admins can see how much data those people are storing, and if they are actively being used for replay. If they ARE then easy to use that as a value add metric for people using this in the system.
How will this idea be used?
Almost every user will use this to create a "bank" of these sessions.
|What is your industry?||Banking|
|What is the idea priority?||High|
|Link to original RFE|