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Tealeaf on Tealeaf (Portal) - Record Tealeaf Portal itself for diagnostics

The idea for this is essentially to be able to run Tealeaf capture ON the Tealeaf portal.  We often get people complaining about a search failing, other error or issue, and these are hard to track down.  However, if there was a little widget that could be written for the Portal software to capture the IIS, including adding a TealeafTarget and run the Tealeaf UIC/JS - then an OnPremise customer could spin up a VM as a "All in One Tealeaf Box" image and essentially turn on Portal capture, target the VM to receive the data and it would be able to replay it.  Then we can GIVE these TLAs to support to help diagnose the portal issues!

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  • Oct 18 2018
  • Under Consideration
How will this idea be used?

We'd most likely not run it all the time, but once we create a Tealeaf all-in-one VM, we can save the image.  When we want to run diagnostics or test we can spin up the VM image and turn on "Tealeaf Portal Recording" and it would PacketForward or some other transmission to the all-in-one VM, and then we can replay those sessions.

Useful for larger customers that have hundreds of users, but would be great to give these TLAs to support or Product Offering for illsutrations of how users are using - or not using the Tealeaf portal.

What is your industry? Banking
What is the idea priority? Medium
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Link to original RFE
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