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Tealeaf OnPremise has some very useful search capability, such as the cxConnect for Web Analysis aka a bulk searching tool. It can search based on a set of keys (eg, customer IDs), and return matching sessions. However, we cannot combine this feature with the Data Extractor tool. cxConnect for Data Analysis. DA uses a single search string to return a set of sessions, and then you have to filter the data down.
What I propose is as a part of increasing the Data Import/Export capability of Tealeaf OP (OnPremise), WA and DA tools can be connected. The capability is actually quite easy: From the "Manage Session Segments" in Tealeaf, add a new option to the right-click menu, "Extract Data from this Result Set". Now you don't even need to run a search, the Extractor only has to download the data set, and do the fetch and filter.
Now you've made it incredibly easier to extract data, either from exisitng work done by Tealeaf clients, or from the cxConnect for Web Analysis segments (bulk searches).
How will this idea be used?
We'd use this as an easy interface for people to have data extracted from the Tealeaf system. We can have settings for people to be able to launch extracts, and if they can directly access the data. There's a whole bunch of functionality that can be iterated on this once the functionality is created. It can be culminated into a whole self-service data extract system for Tealeaf clients.
|What is your industry?||Banking|
|What is the idea priority?||High|
|Link to original RFE|