Watson Marketing Ideas
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We are more often seeing people want to "work" the session search results list. However, the list doesn't have any annotation abilities. As a user replays a given session and finds some details about it, lets say they want to leave a note on it, session level. The user would want to see that in the session list to differentiate the different scenarios they have.
How will this idea be used?
Those notes, usually a short note, could somehow be viewed as a field, or mouse-over button/popup, so they could see the notes of a session without having to fully OPEN and render a session. Also valuable in Export to Excel, as those notes would be in that list, they can give to an analyst or developer.
If they share it with a developer or other person they had off, the search result list has all the annotations the investigator needed to hand it off and give it to the recipient to begin work. They won't have to refer to another document, bug ticket, etc and bounce back and forth out of Tealeaf.
|What is your industry?||Banking|
|What is the idea priority?||Medium|
|Link to original RFE|