Acoustic Ideas

The Acoustic Ideas portal has moved! Please sign up for our new Ideas portal and submit your suggestions at

Automate WURFL update by integrating ScienceMobile's API

Tealeaf should integrate the automated WUFRL update API from Science Mobile to keep up with latest user agent update.

This will address following issues:

1. The WURFL.xml provided by IBM (included in Tealeaf Fix Pack ) contains only a fraction of user agent variations, because Sciencemobile now relying on its API to pull dynamic content from a user agent in real time to match it with a device ID in the XML file -- the static WURFL.xml no longer contain all user agent variations.  


2.The WURFL API can automatically download and load the weekly WURFL snapshot update, this ensures Tealeaf can keep up with the latest user agent update without waiting for IBM's Fix Pack (FP is released every quarter which apparently don't meet the business requirement of using Tealeaf to analyse browser based customer behaviour analysis)  


3. WURFL is no longer publicly available for download since 2017, Tealeaf user need to engage IBM to receive latest WURFL.xml update which increase latency and manual effort


Q&A from Science Mobile:

Q: How do I update my WURFL data automatically?

A: All ScientiaMobile WURFL OnSite and WURFL InFuze customers are given access to a direct download URL for obtaining the latest WURFL snapshot. This is either the weekly snapshot (released on Sunday night), or an Out-Of-Band snapshot that we release to our customers between weekly snapshots in case of a significant improvement to the data (for example, if a high-profile device is released mid- week and it is not yet in WURFL). The snapshots are licensed to your organization with your commercial license included. To access the direct download URL, customers can login to ScientiaMobile and click on the Login link in the top-right of the screen. This will provide access to the customer vault. Clicking on “direct download link” in the lower right of the vault will create a custom direct download URL. This URL is unique to each customer and must be kept private.

Beginning with API version 1.8.0, WURFL OnSite and InFuze include an Updater that will automatically update and load the weekly snapshot updates.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Feb 21 2018
  • Uncommitted Candidate
How will this idea be used?

To ensure Tealeaf can keep up-to-date with all major Brand's newly released user agent, and ensure Bell can leverage Tealeaf to analyse browser based online customer behaviour

What is your industry? Telecommunications
What is the idea priority? Urgent
DeveloperWorks ID
Link to original RFE
  • Attach files
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    February 21, 2018 15:41

    Our company is currently spending thousands of dollars annually to subscribe to Science Mobile so that we can keep the WURFL updated.  While I have this automated, this really *should* be done by IBM and incorporated into the Tealeaf process.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    March 21, 2018 17:43

    Hi! Thanks for your submission. We are currently reviewing your request for enhancement and will be in touch with follow-up questions and/or the future plan for this feature.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    June 05, 2019 11:51

    So, when can we expect it then?


    Outlook for iOS

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    June 05, 2019 14:13

    Hi, I see the idea status has changed into "uncommitted candidate", is there an ETA to provide?

    Also, we are still relying on manual update of browscap file to include new browser version, browscap often falling behind for Chrome version update, will the automation of browscap be included as well?



  • Admin
    Rob Hain commented
    June 05, 2019 17:34

    Hi, Michelle and Tim -

    This is one of the features we moved out of v10.0 in order to make room for more thorough release testing. We are planning to move it to either a FixPack or v10.1 later this year. We will update the Ideas portal when we have a more solid date planned.

    Thanks and best regards,

    Rob Hain
    Tealeaf Offering Management