Acoustic Ideas


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Ability to CC your coworkers on support tickets

Right now, there is no way to CC your coworkers on support tickets. However, there are many tickets that I submit that we all want to follow along with. It would be much more efficient for our team if this feature was enables. 

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Nov 25 2019
  • Needs review
How will this idea be used?

This idea will be used in order to allow team members to all follow along with support cases

What is your industry? Retail
What is the idea priority? Medium
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    November 26, 2019 15:23

    Excellent Idea! This applies to all products!