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Right now, there is no way to CC your coworkers on support tickets. However, there are many tickets that I submit that we all want to follow along with. It would be much more efficient for our team if this feature was enables.
How will this idea be used?
This idea will be used in order to allow team members to all follow along with support cases
|What is your industry?||Retail|
|What is the idea priority?||Medium|
|Link to original RFE|