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while we setup a complex Marketing Automation with our CRM system (Salesforce), Transact (for time critical emails) and an Engage Program (for standard Marketing Emails) we realized that it is not possible to exchange e.g. Email Send or Email opens, Email clicks ect. pp. events between a Transact ORG and an Engage Org.
How will this idea be used?
as the Program has further steps in the Marketing Automation which are build on the transactions Emails, it would be much more easier to sync this behavior direct between two WCA ORGS instead of sync them from Transact via UBX to Salesforce and from Salesforce to Engage.
|What is your industry?||Financial Markets|
|What is the idea priority?||Medium|
|Link to original RFE|