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merge / add recently added matched identities in individual journeys

When visitors engage via any channel UBX Identity match starts to build a profile as they become known. (cookies, device Id, unique account identifier, email, phone,..). The beginning date range of Journey report limits the identifiers shown in individual journeys to events at the start of the Journey. If additional identities are added during the Journey report data range they are not displayed in the report. You can create a new report limiting the Journey start date which will show the added attributes during that period. 

 

What is desired is when new Journey reports are created the latest identities from identity match are displayed for individual journeys

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jan 4 2019
  • Is a defect
How will this idea be used?

To see the latest identities for individuals in Journey reports a new report is created. All other user functions remain the same. 

What is your industry? Computer Services
What is the idea priority? Medium
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Link to original RFE
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  • Admin
    ANA Cardenas commented
    11 Jan 20:55

    Thanks for the feedback! This is currently under review.

  • Admin
    ANA Cardenas commented
    14 Jan 22:59

    Ticket open and slated for our next release.