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Currently Tealeaf and Digital Analytics can operate form different data centres and can be in different timezones which means that when the reports are merged, items can be out of sync.
For our industry, it is important to know what is happening in a consistent timezone, preferably local to our head office so that all reporting is consistent and meaningful to us.
How will this idea be used?
Across the WCXA suite all reports and sessions that have time codes will now be in sync. It will make it easier to find issues and also let us understand when people are using our apps and website, as well as what they are doing on them.
|What is your industry?||Retail|
|What is the idea priority?||High|
|Link to original RFE|